Nexcess Hosting Review: Is It Fully Managed Hosting Provider? – RealBSG

Looking for fully managed hosting plans for your project? So read this Nexcess hosting review that helps you to find out the right managed hosting solutions from Nexcess and is Nexcess’s fully managed hosting ideal for your website?

Nexcess is the sister brand of Liquid Web which currently manages more than 500,000 websites around the earth planet. Nexcess focuses on fully managed hosting plans and supports a number of CMS (Content Management System) platforms including WordPress, Magento, WooCommerce, Craft CMS, Sylius, OroCRM, Drupal, ExpressionEngine.

In addition to managed hosting, they promise 24/7/365 admirable support, a 99.99 percent uptime guarantee, better performance, enhanced security, and much more, But we will analyze them through this Nexcess Hosting review to find out if it is true to its promise or not? because every web host can claim anything that it desires.

Honest Nexcess Hosting Review

This unbiased and detailed Nexcess hosting review covers a number of aspects from speed and uptime testing to customer support to hosting plans to features to pros and cons. By the end of this Nexcess hosting review, you’ll be known about Nexcess as well.

Nexcess Hosting Review: Is It Fully Managed Hosting Provider? - RealBSG
Nexcess Hosting Review

About Nexcess

Nexcess is the sister brand of Liquid Web (the family of brands) that offers a wide range of managed hosting plans such as WordPress, Magento, WooCommerce, flexible cloud, and enterprise hosting. In addition to the vast range of hosting products, they offer domain registrar, SSL certificates, and StoreBuilder.

The hosting brand has 23 years of experience in the hosting industry, powers over 500,000 websites, and has 10 data centers around the globe.

The hosting brand offers a bunch of useful features including visual regression testing, one-click staging, free daily backups, 24 hours a day & 7 days a week network monitoring, free site migration with zero cost, and much more to build your professional WordPress website, WooCommerce store, or Magento site.

Nexcess Hosting Performance Review

The fast-loading speed and excellent reliability of the website are two important factors of getting ranked in search engines. Not only that, if your website loads slow and frequently experiences downtime, you’ll lose sales and audience trust and your customers will buy products from your competitors, and more that negatively affect your business. That’s why you should keep in mind both uptime and speed when you go with a web host.

Speed Testing

They use advanced technologies such as premium image compression, built-in CDN (Content Delivery Network), advanced caching, and more to give your website fast lighting speed.

We’ll test the website speed which is installed on Nexcess hosting through top-notch speed testing tools.

Let’s test the speed of Nexcess’s hosted website to see how fast loads the website.

#1. GTmetrix

GTmetrix is the online websites’ speed testing tool that analyzes the website data relevant to speed and finds out the top issues on the website.

The website gained 97% performance with A-Grade and was fully loaded within 1.1 seconds.

Nexcess Hosting Review: Is It Fully Managed Hosting Provider? - RealBSG

#2. WebPage Test

on the WebPage Test, the website was loaded (LCP, Largest Content Paint) within 3.148 seconds.

Nexcess Hosting Review: Is It Fully Managed Hosting Provider? - RealBSG

#3. Load Focus

Load Focus is the cloud-based testing tool that is used for running load and performance tests of websites, applications, and more with hundreds of thousands of concurrent users.

On Load Focus, we ran the performance test and load test by sending up to 20 virtual concurrent users within 60 seconds window.

We saw an average response time of 214ms during high traffic spikes (20 concurrent users) which is even faster than GTmetrix and WebPageTest tools’ results.

Nexcess Hosting Review: Is It Fully Managed Hosting Provider? - RealBSG

Overall, Nexcess delivers a fast lighting speed even your website is visited by hundreds of concurrent users. And your website will be never affected in the high-traffic scenarios because Nexcess maintains its performance.

Uptime Guarantee Testing

Nexcess claims a 99.99% uptime guarantee, let’s run the uptime testing of Nexcess.

On HRANK, we saw the 99.975% of uptime guarantee for Nexcess for the last 30 days, which is impressive.

Nexcess Hosting Review: Is It Fully Managed Hosting Provider? - RealBSG

Customer Support Review

Every time you face an issue or have a question related to hosting, you just have to share the question or problem with the Nexcess support team via chat, phone call, email (ticket system). The customer support agents are available 24/7 and behave like a friend.

Along with that, you can find out the problems’ solutions and answers to questions on their helpful knowledge base.

Live Chat

The hosting company’s experts are glad to connect you because they directly show chat pop-up when you visit their website. They respond to you in under a few seconds through this option.

I asked the two queries from agent can I register a free domain with WordPress hosting? the 2nd question that I asked was how Nexcess secures the hosted websites? the agent’s answers were helpful.

Their answers were that domain registration is not free, costs you $15 a year and they monitor the servers, enable free SSL certificates, offer web application firewalls, prevent DDoS attacks, detect & remove malware, and much more.

Nexcess Hosting Review: Is It Fully Managed Hosting Provider? - RealBSG
Nexcess Hosting Review: Is It Fully Managed Hosting Provider? - RealBSG

Phone Call

In addition to live chat, their phone support is good. But some users have complaints about its phone support because sometimes the calls drop due to technical issues. Overall, the representatives are polite and the phone support is excellent if a technical issue doesn’t happen.

Email or Ticket Support

If you want detailed information, you should open the ticket also known as email support. The support experts will reply to you with details within a few minutes.

The following email addresses are provided for customers to contact the Nexcess.


Huge Helpful Knowledge Base

Not enough that, you can also benefit from their useful tutorials, guides, articles, blogs, videos. They’ve provided the solutions to most issues and answers to questions. And also try to cover the rest of the issues or queries.

Nexcess’s Hosting Products

Here’s the list of hosting products offered by Nexcess.

  • Managed WordPress Hosting ($13.30/mo)
  • Managed WooCommerce Hosting ($13.30/mo)
  • Managed Magento Hosting ($34.30/mo)
  • Drupal Cloud Hosting ($29/mo)
  • Sylius Cloud Hosting ($49.30/mo)
  • ExpressionEngine Cloud Hosting ($29/mo)
  • Craft CMS Cloud Hosting ($29/mo)
  • OroCRM Cloud Hosting ($299/mo)

Let’s talk about the popular Nexcess’s product which is fully managed WordPress hosting.

Nexcess Fully Managed WordPress Hosting

The completely managed WordPress hosting of Nexcess gets you ultra-fast speed, more security, smart monitoring tools, and your scalable website.

All hosting plans include WordPress core auto-updates, plugins updates, visual comparisons, no average fees, no traffic limits, free site migration, 24/7 security monitoring & technical support, email accounts, Stencils for RapidSite creation, 30-day money-back guarantee, 1-click staging, free SSL, daily backups. Not only that, but you also gain iTheme Security Pro, 7 & 8 PHP compatibility, CDN, image compression, image lazy loading.

Currently, you can choose from the following 7 plans of WordPress hosting.

  1. SPARK Plan: The pack charges you $13.30/mo for monthly billing or $15.83/mo for yearly billing. It allows you to install a website paired with 15 GB storage and 2 TB bandwidth.
  2. MAKER Plan: This plan costs you $55.30/mo for monthly billing or $65.83/mo for yearly billing. It lets you to host 5 websites paired with 40 GB web space and 3 TB bandwidth.
  3. DESIGNER Plan: The package is priced at $76.30/mo for monthly billing or $90.83/mo for yearly billing. It gives you the capability of installing 10 websites paired with 60 GB storage and 4 TB bandwidth.
  4. BUILDER Plan: You’ll pay $104.30/mo for monthly billing or $124.17/mo for yearly billing for this plan. It receives you to install 25 website paired with 100 GB storage and 5 TB bandwidth.
  5. PRODUCER Plan: You’ll pay $209.30/mo for monthly billing or $249.17/mo for yearly billing while you purchase this plan. The plan includes to host up to 50 websites paired with 300 GB storage and 5 TB bandwidth.
  1. EXECUTIVE Plan: The value of this package is $384.30/mo for monthly billing or $457.50/mo for yearly billing. You get the capablity of hosting up to 100 websites paired with 500 GB storage and 100 TB bandwidth.
  1. ENTERPRISE Plan: You’ll pay $699.30/mo for monthly billing or $832.50/mo for yearly billing to purchase this plan. It incorportes to host miximum 250 websites along with 800 GB storage and 10 TB bandwidth.

Quick Note: Keep in mind that monthly pricing is just for the first 3 months, then you’ll pay higher such as paying $19/mo for the SPARK plan after three months. For the yearly billing, you’ll pay the same monthly cost for 12 months. If you want to save more, you should pay annually.

PlansMonthly PriceSitesStorageBandwidth
SPARK$13.30/mo115 GB2 TB
MAKER$55.30/mo540 GB3 TB
DESIGNER$76.30/mo1060 GB4 TB
BUILDER$104.30/mo25100 GB5 TB
PRODUCER$209.30/mo50300 GB5 TB
EXECUTIVE$384.30/mo100500 GB10 TB
ENTERPRISE$699.30/mo250800 GB10 TB

Features of Nexcess Hosting

As Nexcess hosting review goes ahead, Let’s have a look at the list of features of Nexcess hosting.

#1. Free Daily Backups

If you want the guarantee of never losing your website data, that’s guarantee is taking backup of your website.

Some web hosts even managed hosting don’t offer automatic backups, some hosting providers come with weekly or monthly backups which aren’t good solutions for those websites’ owners that update their website with fresh content on daily basis.

But luckily Nexcess isn’t of them. Nexcess makes daily backups of hosted websites and that backups are stored for 30 days which is a win-win situation.

#2. Auto-scaling

If your website is hosted on another web host and gain huge traffic spikes occasionally, your website could be shut down.

But not at Nexcess, If your site is hosted on Nexcess and sometimes faces sudden huge traffic spikes, then Nexcess will provide your website more resources to deal with huge traffic.

Keep in mind if your website regularly experiences high-traffic spikes, then you should upgrade your plan to acquire more resources.

#3. Multiple User Accounts

If you have a team, agency, organization, or other situation where you need to manage your website-specific tasks by other people, you have to give the people varying degrees of access to your account.

With Nexcess hosting, you can create multiple user accounts to give the people access to manage your hosting account or website.

#4. StoreBuilder

StoreBuilder is the eCommerce paid add-on that includes a bundle of useful tools. It creates a unique homepage for your eCommerce store within a few minutes and focuses on accessible your store for customers day and night without downtime.

With the StoreBuilder, you get an abandoned cart recovery feature that tracks all the customers that started but haven’t completed the purchase.

Nexcess Hosting Review: Is It Fully Managed Hosting Provider? - RealBSG

#5. One-Click Staging

If you want to experiment with something new in your WordPress website, but don’t want to bungle your current site, that’s where one-click staging comes in handy.

You just need a couple of clicks to create a staging version of your site where you can experiment with the plugins, content, and everything that you desire. Once you’ve made the changes in the staging version and want to merge the changes to your current live site, you can do it with a few clicks.

#6. Free Site Transfer

If you already own a website that is hosted on a bad web host but wants to migrate it to Nexcess, hence, Nexcess’s site migration is just for you.

To move your site to Nexcess, apply the following steps.

  • Firstly, purchase a hosting plan from Nexcess
  • Reach out to the support team and request for the site migration
  • You’ll be asked for your current web hosting’s details
  • They’ll scedule a time for your site transfer

Finally, your website will be migrated to Nexcess free of cost and the migration process takes 2-5 business days.

#7. Multi-Layered Caching

It’s the technology technique provided by Nexcess that uses to store your website data into cache or temporary memory that helps you to boost your website performance and speed.

#8. Free Automatic SSL

The SSL is the short form of Secure Sockets Layer certificate and is also known as the HTPPS version. It’s very important for every website on World Wide Web. Thankfully, Nexcess comes with free automatic SSL installation.

#9. Content Delivery Network

Do you know how the content delivery network (CDN) is important for a website? Using CDN, your website data will cache on worldwide servers that actually reduce the amount of data transferring between visitor and origin server.

In the simple term, once you enable CDN for your website, it will speed up your website for each user from any location.

#10. Automatic Updates

Do you want to get a hosting plan that automatically updates your WordPress core and plugins? Obviously, yes. So you should consider fully managed WordPress hosting of Nexcess.

The automatic updates save you time for posting fresh content to your website without updating the WordPress core and plugins.

6 MAJOR Reasons to Consider Nexcess

There’re many alternatives to Nexcess, then why you should go with Nexcess.

#1. Fully Managed Environment

If you want just want to create and publish content to your website without managing tedious tasks, then you should host your website on the managed hosting plan.
Nexcess’s managed WordPress hosting includes one-click WordPress installation, daily automatic backups, WordPress core updates, plugins updates, visual regression testing, one-click staging, and much more.

No matter what hosting plan from Nexcess you choose, all hosting plans are managed.

#2. Enhanced Website Security

The website security is speedily becoming more and more important due to hacking of thousands of websites on daily basis. That’s why you have to choose the hosting provider that monitors your website security.

Here’s what Nexcess provides for your website security.

  • No matter which plan you purchase, your website and visitor connection will be secured through free automatic SSL certificate.
  • The free daily backup is offered by Nexcess to store the copies of content of your website that gives you the capability to restore your website content.
  • Likewise, they include iTheme Security Pro which is one of most popular WordPress security plugins. iTheme Security Pro plugin stops automated attacks, requires strong password, enables two factor authentication, check the plugins & themes vulnerablities and many more features to secure your website.

#3. Lighting Fast Speed and Admirable Reliablity

Nexcess offers a number of tools and features to receive your website’s fast lighting speed and also it ensures 99.99% reliability.

With Nexcess hosting, you get the following tools that improve your website speed.

  • The CDN is included which is integrated with content caching and 22 locations to quickly load your website to each user of internet enabled-device.
  • The image compression is incorporated that reduce the size of images (you upload to your website without reducing the quality of images).
  • You also can benefit from Image Lazy Loading feature that display the image when the image is visible to the visitor.

#4. No Overage Fees and Traffic Limits

Unlike other web hosts that charge the websites’ owners for every 1,000 visitors over the monthly visit limit, Nexcess never charges you for sudden traffic spikes.

In case your website gains sudden traffic spikes, Nexcess will provide you with more resources to handle the traffic.

#5. Admirable Customer Support

Their support agents are very polite and available 24 hours a day and 7 days a week. I personally contacted them several times via live chat while I write the Nexcess hosting review and every time I got a good response.

#6. Risk-Free Hosting Service

Nexcess’s hosting services are fully risk-free. To put it simply, you can grab a 14-day free trial of Managed WordPress or WooCommerce hosting. Also, Nexcess ensures you a 30-day money-back guarantee with a 100% full refund and it will give you back your money within 7-10 days.

Keep in mind that some services such as domain registration, setup fees, SSL certificates, dedicated servers, and clustered services aren’t refundable. And you can use your registered domain elsewhere.

Pros and Cons of Nexcess Hosting

To go ahead in this Nexcess hosting review, let’s take a look at the upsides and downsides.

  • Fully Managed Hosting Environment
  • Risk-Free Hosting Services
  • 14-Day Free Trial
  • Better Speed, Security, Support
  • Free Site Migration
  • 1-Click Staging
  • No Traffic Limits & Overage Fees
  • Image compression & Lazy Loading
  • Free CDN & SSL
  • iTheme Security Pro
  • Free Daily Backups
  • Automatic Updates
  • Multi-Layered Caching
  • Auto-scaling
  • No Free Domain
  • A Bit Expensive Pricing
  • Limited Storage with Basic Plans

If you think that Nexcess isn’t ideal for your website, then consider the following ones because each web host isn’t great for everyone.

Conclusion of Nexcess Hosting Review

Their hosting services are overall great for those who want fully managed hosting solutions.

They maintain several aspects of your website including automatic updates, ultra-fast speed, superior security, and much more. Along with that, they come with a ton of useful features to include admirable customer support, free site migration, staging environment, free secure sockets layer, content delivery network, etc.

I highly recommend Nexcess hosting for your projects and websites. You should give a try to its hosting services through a 14-days free trial of managed WordPress or WooCommerce hosting.